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Exceptional support is what you'll find at VersaMed. No matter what your question or request, we want you to be 100% satisfied.
Versamed's Virtual Data Room
Online Training Videos
Versamed's Employee Webpage
TECHNICAL SUPPORT
As solid proof of our innovation, dedication to customer satisfaction and stability in the marketplace, VersaMed offers a variety of warranty packages for the iVent201 ventilator.
What's more, we also offer two, three and five year warranties and preventative maintenance agreements depending on customer needs.
This unprecedented commitment assures our customers the reliability they demand, and demonstrates that VersaMed will be there with full support.
Call 1-866-iVent201 (1-866-483-6820) to be connected to our Technical Support Hotline. This number is attended by Customer Care professionals who put you in direct contact with Technical Support.
Dennis Cahill, Director of operations, can be reached at dcahill@versamed.com or call him directly at (800) 475 9239 ext. 115.
2008 Training Classes - Request Training Class Information(Click Here) April 1-2 - Oceanside, CA April 15-16 - Pearl River, NY July 15-16 - Pearl River, NY October 14-15 - Pearl River, NY
CLINICAL SUPPORT
To help our customers maintain the highest levels of advanced patient care, VersaMed offers a broad spectrum of clinical support services.
We are here to answer questions as they relate to achieving optimum non-invasive or invasive ventilation with the iVent201, as well as provide clinical support and product training during pre-sale evaluation for qualified accounts. Post sale in-service training is also available on an as-needed basis.
In addition, VersaMed provides customers with ongoing updates of new clinical applications, as well as clinical case reports and studies.
Dan Normand RT, can be reached at dnormand@versamed.com or call him directly at (760) 579-1199.
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